Privacy Policy

How we use your information

This privacy notice sets out how the Rings collects, uses and protects any information that you give us during the course of our marketing and recruitment activities.

The personal data we process is used to send you further information about staying at the Rings.

This may include sending you a series of emails if you sign up to receive them from one of our advertising campaigns; from our website or at an exhibition; responding to any enquiries you submit to us via email or via our online enquiry form; sending you emails to let you know about relevant offers. We may also send you links to short online surveys by email to ask for your feedback regarding your interactions with us or the further development of our services.

Should you become a customer of the Rings, the personal data you provide may form part of your customer record and be subject to the Rings normal terms and conditions.

We will respect your preferences concerning the ways in which we may contact you. If you wish to update these at any time, please let us know by emailing info@therings.co.uk.

Personal data

The personal data we normally process is your first name, surname, email address. Specific forms for specific enquiries may gather additional information such as telephone and home address. If you have requested that we contact you by phone, you will also be asked for this information.

We ask for this additional information to help us respond accurately and quickly to any enquiries you have made, to tailor the information we send you about the Rings to ensure we only send you information which is relevant to you or to measure the success of our marketing activities.

Most of the personal data we process will have been obtained directly from you. We do not normally hold special categories of personal data for marketing purposes. However, we may have such information if you provide it to us directly during the course of an enquiry to make appropriate adjustments for your stay at the Rings.

Data controller

The data controller for your personal information is the Rings. Your data will be processed by The Rings nominated agents such as software or service providers.

In marketing activities we use a number of software services and providers to manage these activities and capture and process your data. These systems currently include;

Google Analytics: Storing anonymous data about your visits to our website.

Cookie NameExpiration TimeDetails
PHPSESSIDEnd of browsers sessionUsed to track PHP sessions across the site. 
_ga2 yearsUsed to collect information about how visitors use our website. The cookies collect information in an anonymous form, including the number of visitors to our website.
_gid24 hoursUsed to collect information about how visitors use our website. The cookies collect information in an anonymous form, including the number of visitors to our website.

Mautic: Marketing Automation (to store the details of your enquiry and request)

Cookie NameExpiration TimeDetails
mautic_device_idEnd of browsers sessionUsed to identify the visitor across visits and devices.
mautic_referer_id1 dayCollects information on user behaviour on multiple websites.
mtc_idEnd of browsers sessionSets a unique ID for the visitor.
mtc_sid1 daySets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement.

Your rights

The Rings respects your rights and preferences in relation to your data. If you wish to update, access, erase, or limit the use of your information, please let us know by emailing info@therings.co.uk. Please note that the Rings will respect your right to prevent your information being used for marketing.

If you wish to complain about the use of your information, please email info@therings.co.uk.