GUEST INFORMATION

What you need to know when you arrive

Arrival & Entrance to camping

Arrival is after 2pm and departure before 11am unless prior arrangements have been agreed by the owners.

Enter the farm track of Ring Farm (grey sign with a hen on it) drive to the second bend in the road where there is a gate to the field on your left. Turn in through this gate.

(The postcode may take you to The Rings holiday cottage. This is not where the camping is located. Exit the cottage car park, turn right. Travel past the first house to the farm track on your right.)

Setting up your tent

Wherever the grass is cut is available for camping. There are fire pits available, please request these in advance. Please leave space around the play equipment and do not block access to the foot path and gate leading to the facilities or the main access gate to the field.

If there are going to be a number of tents in the field, someone will direct you into position when you arrive.

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Payment

You will have paid your deposit to secure your booking. If you are staying additional nights full payment should be made strictly on arrival.

The preferred method of payment would be by bank transfer, alternatively payment should be made by cash on arrival.

If you book online we can now take credit card payments. Please be aware a fee is charged by the credit card company if you use this payment method.

Terms and Conditions

Please read our terms and conditions. By booking with us you are agreeing to these terms and conditions.

Extending your stay

At weekends and busy times you must book any additional nights in advance of your stay. If the campsite is not busy, additional nights can be booked by discussing availability with the owners. There are times when we are fully booked. If we can not extend your stay we hope you will come back again in the future.

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Toilet and Shower Facilities

As of Summer 2022 we have new facilities available for showering and toilets.

Our new toilets and showers are located in Bissets Barn.

The kettle and charging points have also moved. If you have visited before please note that you no longer have permission to use the old facilities. The new facilities should provide everything you need.

When in the camping field you will see a blue bin and a gap in the fence. This is the way to the toilets. Walk down towards the big green shed – Bissets Barn, and the toilets are on the left side of the shed. The toilet and shower are in one room together. There are two available*. These are cleaned regularly, if you find them in need of cleaning or if there is anything else you need, please ask.

*At busy times there may also be facilities available inside Bissets Barn. This is at the discretion of the owners.

Accessibility

The new toilet and showers are low threshold and are accessed via a concrete path. The access door to the toilet is not big enough for a wheelchair and there is no turning circle space inside, if you need wheelchair access please contact us and mention you are asking about the camping.

There is also a fully accessible wetroom changing place with rise and fall bath inside the barn. If you will need to use this, please discuss your needs with us at time of booking – please mention you are asking about the camping.

You can reserve free use of the changing place via “Book now” > “Barn” > Changing place – if you want to use the bath for example.

Shop

While we do not have a farm shop, there is a small selection of items available to buy from the office at Bissets Barn. Occasionally there will also be home baking available to buy. Please ask if you need something specific.

Noise

We are a campsite that attracts families. Our terms and conditions are that noise needs to be stopped after 10pm. Voices must be kept low and no music as it travels in the stillness of the open countryside at night.

Septic Tank

Please be aware the toilets empty into a septic tank system.

You must not flush feminine hygiene products or contraceptives down it. The system is only suitable for soft tissue and is easily blocked. 

Only use approved cleaning products. Misuse will cause blockages and be both inconvenient and costly to rectify.

Water, Electricity, Kettle, Washing up, Phone charging

Mains water is available from a tap in the field by the big tree. Tap water is also available in the shower room and from the external sink at Bissets Barn.

The external sink has a cold water tap for drinking water or washing dishes. If you need hot water please use the kettle provided INSIDE the barn.

There is electricity in the green shed. There are no motor home hook-ups in the field.

Inside Bissets barn you can charge devices, a standard fee of £2 is payable if you use the electricity in the barn. If you wish your phone to be charged somewhere more secure please ask. If you need access to wifi please ask for the password.

Play Equipment

The play equipment is intended for use by children of Primary school age and younger. Use of the equipment is entirely at your own risk. Children are your responsibility and must be supervised.

While every effort is made to keep the equipment in good order the weather and animals in the field often mean parts are broken. If you find something is broken, please let us know and we will do our best to fix it. Please do not make the damage any worse as this may mean removal of the play equipment.

The grass around the play equipment is cut regularly but due to the awkward nature of the shape often nettles and thistles can build up around it. Please take care.

We ask that you please be mindful of other campers when playing in the field. We are happy for you to bring footballs or frisbees or other toys, but take care to respect others while playing and also bear in mind the noise.

The children who live on the farm have a treehouse adjacent to the camping field. This is not intended for campers to use. The children may wish to play together which is fine, but please be aware that this is a family space and not necessarily safe for other children.

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Dogs

Dogs are welcome but must be included in your booking – a maximum of 2 per tent. Please be respectful of others in allowing your dog to roam or bark – there may be other campers and there is a family living on the farm.

Please clear up after your dog.

Please do not allow your dog to approach or worry the sheep or other animals on the farm.

The field is fenced in, but the gate is usually left open to allow people to come and go.

Fires and Fire wood

There are fire pits for use at your own risk. You are welcome to bring your own wood for burning. We are unable to sell firewood, so please bring your own wood for burning.

Remember to check the direction of the wind when lighting your fire so you don’t end up smoked out!

Please follow fire safety rules and do not leave a fire unattended.

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Bad weather or Help required

If you require help or find that the weather is causing you problems please speak to us. Of course you are welcome to leave, but if we can do anything to help before you get to that point, please let us know.

Refuse – Bins

Bins are located at the entrance to the shed where the shower and toilet facilities are located. One bin is for landfill, the other takes ALL recycling, including plastic and paper. The smaller bin is for glass.

Working farm

Please be aware that we are a working farm and, on occasion, heavy vehicles will be in use.  We would therefore ask that you ensure that your children are properly supervised at all times, as it is difficult for the drivers of heavy vehicles to see them.

What’s nearby?

You can find information on local attractions, places to eat and supermarkets on our “Planning Your stay” page. If you need any further information please ask or contact venues directly.

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Emergencies

If you have an emergency:

There is a landline phone located in the Farm House (Brown house) or at Belle Brae (grey & white house). In an emergency dial 999  or for non-emergency medical support call NHS 24 on 111

If dialing from a mobile phone use 112 which allows the emergency services to locate you by satellite.

  • GP/DOCTOR’S SURGERY Address: Edenvilla Medical Practice, Bank Street, Cupar, KY15 4JN Telephone: 01334 654944
  • DENTIST Call 111 for advice
  • VET Address: Eden Veterinary Practice, Cupar Trading Estate, Cupar, KY15 4SX Telephone: 01334 650888

Leaving

Departure is any time before 11am.

Please leave the campsite as you found it.

We are working towards our Green Award – so please do recycle in the bins provided.

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